Privacy Policy
Last updated: 21st June 2026
This Privacy Policy explains how Salon Sites collects, uses, stores and protects your personal information when you visit our website, enquire about our services, work with us, or communicate with us.
Salon Sites provides website design, branding and digital services for salons, beauty businesses, wellness brands, aesthetics clinics, bridal hair and make-up artists, and related businesses.
For the purposes of this Privacy Policy, “we”, “us” and “our” refers to:
Business name: Salon Sites
Trading name: Salon Sites
Website: www.salon-sites.com
Email: hello@salon-sites.com
1. The information we collect
We may collect and process the following types of personal information:
Information you provide to us
This may include:
your name
business name
email address
phone number
website URL
social media handles
details about your business, project or enquiry
information submitted through contact forms, enquiry forms, questionnaires or discovery forms
information provided during calls, emails or project communications
billing or payment-related information, where applicable
Information collected automatically
When you visit our website, we may collect limited technical information, such as:
IP address
browser type and version
device type
pages visited
time spent on the website
referral source
general location data, such as country or region
cookie and analytics data
This helps us understand how visitors use our website and improve the performance, content and user experience of the site.
2. How we use your information
We use your personal information to:
respond to enquiries
provide quotes, proposals and service information
deliver website, branding and digital marketing services
communicate with you about your project
manage client relationships
process payments and maintain business records
improve our website, services and customer experience
send relevant marketing updates, where you have opted in or where we have a lawful basis to do so
comply with legal, accounting and tax obligations
protect our business, website and systems
We will only use your personal information where we have a lawful reason to do so.
3. Our lawful bases for using your information
Depending on how you interact with us, we may rely on one or more of the following lawful bases:
Contract
We may use your information where it is necessary to provide a quote, proposal, project, service or agreement you have requested.
Legitimate interests
We may use your information where it is necessary for the running and improvement of our business, provided your rights and interests do not override our own. This may include responding to enquiries, managing client communications, improving our website, and keeping records of business activity.
Consent
We may rely on your consent where you have actively opted in to receive marketing emails, newsletters or other updates, or where consent is required for certain cookies or tracking technologies.
Legal obligation
We may process your information where we are required to do so by law, such as for accounting, tax, fraud prevention or regulatory purposes.
4. Marketing communications
We may send you marketing emails, updates or useful resources about Salon Sites, website design, branding, salon marketing or related services.
You will only receive these communications where you have opted in, where you have previously enquired about or purchased similar services from us, or where we are otherwise permitted to contact you under applicable law.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly at [Insert email address].
We will never sell your personal information to third parties for marketing purposes.
5. Cookies and analytics
Our website may use cookies and similar technologies to help the site function properly, improve user experience, understand website traffic and support marketing activity.
Cookies may be used for:
essential website functionality
remembering preferences
website analytics
performance monitoring
advertising or retargeting, where applicable
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly if certain cookies are disabled.
If we use tools such as Google Analytics, Meta Pixel, Google Ads tracking, Squarespace analytics, WordPress plugins, CRM systems or email marketing platforms, these tools may process limited visitor or interaction data on our behalf.
6. Client projects and website data
As part of delivering website design, branding or digital services, we may receive information relating to your business, team, clients, customers, website users or booking systems.
Where we process personal information on behalf of a client, for example through website forms, booking integrations, CRM systems or email marketing platforms, we will only process that information in line with the client’s instructions and the agreed scope of work.
It is the client’s responsibility to ensure they have their own appropriate privacy policy, cookie policy and lawful basis for collecting and using data through their website, booking system, marketing tools or customer database.
7. Sharing your information
We may share your personal information with trusted third-party service providers where necessary to operate our business and deliver our services.
This may include:
website hosting providers
email and CRM platforms
payment processors
project management tools
analytics providers
professional advisers, such as accountants
website, design, development or marketing subcontractors
legal or regulatory authorities, where required
We only share information where necessary and expect any third parties we work with to handle personal information securely and lawfully.
8. International transfers
Some of the tools and platforms we use may store or process data outside the UK.
Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
9. How long we keep your information
We will only keep your personal information for as long as necessary for the purpose it was collected.
This may include:
enquiry information: for a reasonable period after your enquiry
client and project information: for the duration of the project and a reasonable period afterwards
financial and accounting records: usually up to 6 years, where required for tax and accounting purposes
marketing data: until you unsubscribe or ask us to remove your information
When information is no longer needed, we will delete it securely or anonymise it where appropriate.
10. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.
This may include using secure systems, password protection, restricted access, secure cloud-based platforms and appropriate internal processes.
However, no online system can be guaranteed to be completely secure, and you share information with us at your own risk.
11. Your data protection rights
Depending on the circumstances, you may have the right to:
request access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your information
ask us to restrict how we use your information
object to certain types of processing
withdraw consent where we rely on consent
request a copy of your information in a portable format
complain to the Information Commissioner’s Office
To exercise your rights, please contact us at:
Email: hello@salon-sites.com
We may need to verify your identity before responding to your request.
12. Links to other websites
Our website may include links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reading their privacy policies before providing any personal information.
13. Children’s privacy
Our website and services are intended for business owners, professionals and organisations. We do not knowingly collect personal information from children.
14. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, website, tools or legal requirements.
The latest version will always be available on this page, with the updated date shown at the top.
15. Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Salon Sites
Email: hello@salon-sites.com
Website: www.salon-sites.com
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.